Shipping & Return Policy

Global Delivery, Guaranteed Quality – Because Every Detail Matters

At Panther, we believe that custom sportswear should travel as far and as fast as the athletes and teams who wear it. That’s why we proudly offer worldwide shipping, ensuring that no matter where your team is based, you receive the premium gear you deserve.

Our promise? Seamless delivery, secure packaging, and quality assurance every step of the way.

1. Shipping Information

🌍 Worldwide Shipping
We ship our custom sportswear across the globe, reaching teams, businesses, and organizations far and wide. Whether you're in bustling city streets or a quiet countryside, your order will find its way to you.

🚚 Delivery Times
As each order is custom-made, delivery times may vary based on:
✔ Production time– Depending on design complexity and order volume
✔ Destination– Some regions may require additional transit time
✔ Shipping carrier & customs– Subject to local regulations and clearance procedures

We will provide an estimated delivery timelineonce your order is confirmed.

📦 Tracking & Notifications
Once your order is shipped, we’ll send you a tracking number, so you can follow your package’s journey in real-time.

2. Customs, Duties & Import Taxes

As a global supplier, we understand that international shipping may come with import duties or taxesbased on the destination country. These charges:
✔ Are regulated by local authoritiesand vary by country
✔ Are the responsibility of the customer(unless stated otherwise in your invoice)
✔ Must be paid upon arrival for customs clearance

We recommend checking with your local customs office for estimated duties before placing your order.

3. Returns & Exchanges

At Panther, every piece of sportswear is crafted with precision, care, and your unique designin mind. Because our products are custom-made to order, we are unable to accept returns or exchanges unless:

✔ There is a manufacturing defect
✔ The order received does not matchthe approved design specifications
✔ The product arrives damaged in transit

If you experience any of the above, please reach out within 7 daysof receiving your order with:
📸 Photos of the issue
📜 Order details & proof of purchase
📩 A description of the problem

Our team will review your case and offer a replacement or solutionif applicable.

🔄 No Returns for Custom Orders
Since all products are custom-made, we do not accept returns for reasons unrelated to quality issues(e.g., incorrect size selection, change of mind, or order cancellation after production begins).

Your satisfaction is our priority, and we are committed to ensuring that every order meets our high-quality standards.

4. Lost or Delayed Shipments

We work with trusted global couriersto ensure smooth delivery, but unexpected delays may happen due to:

If your order is significantly delayedor appears lost in transit, contact us immediately, and we’ll assist in resolving the issue with our shipping partners.

For further assistance, reach out to us at contact@pantherdesignforyou.com .